I need verified phone number updated from New Zealand to Australian number *********** so I can log into my account. No change to email address.

GetHuman-nanzyaus's Account Access issue with AirBnB from October 2019

Help with my AirBnB issue
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Before contacting them, items GetHuman-nanzyaus may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-nanzyaus's own words
I cannot log into my account as the registered phone number from New Zealand is no longer valid. I need to update the cell phone number to AUSTRALIA. ... I cannot receive my login code as cell phone number is an old New Zealand phone number that I no longer have access to. How do I update my phone number to *********** when I cannot log into my account?
How do I update my phone details to *********** when i cannot access my account.
I have been a loyal Airbnb costumer for years but if I cannot access my account I will have to use alternate providers such as stayz or bookabach.
I am in a circular loop without the ability to move forward.
How GetHuman-nanzyaus fixed the problem

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Account Access issue
Reported by GetHuman-nanzyaus
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 31 customers so far
Similar issue to 14310 others
0 customers following this

Timeline

GetHuman-nanzyaus started working on this issue
Oct 21st, 2019 7:36am
GetHuman-nanzyaus indicated the issue is not fixed yet.
Oct 21st, 2019 9:11pm
GetHuman-nanzyaus indicated the issue is not fixed yet.
Oct 21st, 2019 9:17pm
GetHuman-nanzyaus indicated the issue is not fixed yet.
Oct 22nd, 2019 8:42pm
GetHuman-nanzyaus indicated the issue is not fixed yet.
Oct 22nd, 2019 8:42pm
GetHuman-nanzyaus indicated the issue is not fixed yet.
Oct 22nd, 2019 8:44pm
GetHuman-nanzyaus indicated the issue is not fixed yet.
Oct 24th, 2019 8:53am
GetHuman-nanzyaus indicated the issue is not fixed yet.
Oct 24th, 2019 8:55am

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