I am the owner of a g*te business in France that is called La Goupill*re Country House...

GetHuman2617650's customer service issue with AirBnB from March 2019

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The issue in GetHuman2617650's own words
I am the owner of a g*te business in France that is called La Goupill*re Country House. It is a private house – it is not a place.**I do not advertise with Airbnb.**You have stolen my house name and are conducting false advertising. Anyone searching for “La Goupill*re Country House” finds your website which is selling my competitors’ g*tes (it comes out top in my searches) Other “hits” are companies we do advertise with and our own websites . We encourage potential guest to search for this name so that they find our own website.**You boldly state “Find Places to Stay near La Goupill*re Country House on Airbnb”. Repeat, there is no place called La Goupill*re Country House for anyone to stay near. It is a false statement.**https:**www.airbnb.com*s*La-Goupill%C*%A*re-Country-House--Saint*Thomas*de*Courceriers--France**To make matters worse you have published false reviews “from guests who stayed in La Goupill*re Country House”. None of these have ever stayed at my property, La Goupill*re Country House (my business name), or La Goupill*re which is the house name– it is NOT a place.**I demand you to immediately cease using the name of my property and desist from using my house and business name for your own gain.**If you fail to do this quickly I will take legal action to prevent your false claims and look into suing you for wilful damage to my business, for which I will expect considerable financial recompense.**Please respond to confirm you understand this.**Peter Marshall*La Goupill*re****** St Thomas de Courceriers*France

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AirBnB

Customer service issue
Reported by GetHuman2617650
Mar 28th, 2019 - 2 years ago
Fixed
Seen by 3 customers so far
Similar issue to 6864 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth

Timeline

GetHuman2617650 started working on this issue
Mar 28th, 2019 5:00pm
GetHuman2617650 indicated the issue is not fixed yet.
Mar 29th, 2019 5:56pm

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