Friday night (Oct **) I rented a room from my flat to a guest named Claudio until Sunda...

GetHuman-vmtavol's customer service issue with AirBnB from October 2018

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The issue in GetHuman-vmtavol's own words
Friday night (Oct **) I rented a room from my flat to a guest named Claudio until Sunday morning (Oct **). That night other guests were here doing a meeting. Claudio came home late night from a Pub and very pissed. He called the cops to kicked out my guests from that day calling me a drug addict. I talked to him and he apologyed me. I told him that if he wanted to leave I wouldn't charge him anything, but he stayed here until Sunday. Today, Tuesday, October **, he has threaten me that he is going to publish pictures of my departament on social media, telling about I'm a bad host, and my departament is in bad conditions.*I don't know what to do, because he is going to rate a bad score and de App is going to shut me off.
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Customer service issue
Reported by GetHuman-vmtavol
Oct 17th, 2018 - 2 mons ago
I have an issue with AirBnB too
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GetHuman-vmtavol started working on this issue
Oct 17th 1:21am