We stayed at ** Kossuth Street, Newark, New Jersey from **th July to **th July ****.*Ou...

GetHuman-lornagur's customer service issue with AirBnB from October 2018

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The issue in GetHuman-lornagur's own words
We stayed at ** Kossuth Street, Newark, New Jersey from **th July to **th July ****.*Our main concern was that we could not flush any toilet paper down the toilet.* a note was left by the owners to request that we place all paper in plastic bags and dispose of these in the outside bins in the street.*We obviously would not have booked this accommodation if this had been made clear at time of booking. Also the owners entered the accommodation while we were out and removed all the towels. There was no prior warning that they would need access to the property.*Lastly there was a number of out of date food items left in both the fridge and freezer. **We would expect a full refund of the cost of this air b and b.*Raymond and Lorna Gurney
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AirBnB

Customer service issue
Reported by GetHuman-lornagur
Oct 13th, 2018 - 2 mons ago
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GetHuman-lornagur started working on this issue
Oct 13th 7:28pm