We checked in on Sat Oct * (reservation* HMTDJFYYHY). the following day our host contac...
GetHuman1332746's customer service issue with AirBnB from October 2018
Help with my AirBnB issue
First: share to improve GetHuman1332746's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1332746 to get a AirBnB rep on the line!
Always use the GetHuman Phone tocall AirBnB. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1332746 may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman1332746's own words
We checked in on Sat Oct * (reservation* HMTDJFYYHY). the following day our host contacted us to inform us of the approaching hurricane Michael and that he would refund us any unused nights should we decide to evacuate. We left on the next day, Mon Oct *. When we arrived home I noticed that The Weather Channel crawl indicated that Airbnb waived the service fee for anyone who evacuated. I need to know what else you need to refund the service fee.
GetHuman1332746 did not yet indicate what AirBnB should do to make this right.
I have an issue with AirBnB too
How GetHuman1332746 fixed the problem
We are waiting for GetHuman1332746 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.