We checked in on Sat Oct * (reservation* HMTDJFYYHY). the following day our host contac...

GetHuman1332746's customer service issue with AirBnB from October 2018

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The issue in GetHuman1332746's own words
We checked in on Sat Oct * (reservation* HMTDJFYYHY). the following day our host contacted us to inform us of the approaching hurricane Michael and that he would refund us any unused nights should we decide to evacuate. We left on the next day, Mon Oct *. When we arrived home I noticed that The Weather Channel crawl indicated that Airbnb waived the service fee for anyone who evacuated. I need to know what else you need to refund the service fee.
GetHuman1332746 did not yet indicate what AirBnB should do to make this right.
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Customer service issue
Reported by GetHuman1332746
Oct 12th, 2018 - 2 mons ago
I have an issue with AirBnB too
Not resolved
Seen by 2 customers so far
Similar issue to 4239 others
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GetHuman1332746 started working on this issue
Oct 12th 5:36pm