Payment was not received by my guest. Unfortunately this is a long term guest and she...

GetHuman1332119's customer service issue with AirBnB from October 2018

3 views
 | 
4232 similar
 | 
0 following
Help with my AirBnB issue
First: share to improve GetHuman1332119's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1332119's next move: talk to a AirBnB rep without waiting on hold.
Always use the GetHuman Phone tocall AirBnB. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1332119 may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman1332119's own words
Payment was not received by my guest. Unfortunately this is a long term guest and she is currently in my house. I contacted her last night and she stated she would get back with me* payment though has not been received. Should I be kicking her out today?
GetHuman1332119 did not yet indicate what AirBnB should do to make this right.
I have an issue with AirBnB too
How GetHuman1332119 fixed the problem
We are waiting for GetHuman1332119 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AirBnB's attention and get better help faster. Tap below to get started.
Having AirBnB issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would AirBnB email you?
This email address isn't valid
Follow this issue
See how GetHuman1332119 fixes it.
This email address isn't valid

AirBnB

Customer service issue
Reported by GetHuman1332119
Oct 12th, 2018 - 11d ago
I have an issue with AirBnB too
Not resolved
Seen by 3 customers so far
Similar issue to 4232 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1332119 started working on this issue
Oct 12th 2:21pm