AirBnB Customer Service

Contact AirBnB & solve common issues

Use AirBnB's Phone Number

AirBnB's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about AirBnB. Below you will also find the phone and non-phone-based contact information we've gathered.

AirBnB: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for AirBnB.
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Click below to show 26 more questions, answers, and complete guides to common AirBnB customer support problems.

Contacting AirBnB customer support

Below you can compare and contrast the 5 ways to contact AirBnB by looking at which ones are the fastest and which ones other customers recommend the most for solving AirBnB customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AirBnB across the following channels: Phone, Web, Chat, Twitter.

Phone number / contactWaitVotes
855-424-7262
Customer Service
2 mins631
415-800-5959
International Customer Service
17 mins2305
Online Help at airbnb.com
Customer Service
< 3 hrs330
Live Chat at airbnb.com
Customer Service
6 mins189
https://twitter.com/airbnbhelp?lang=en
Customer Service
12 mins403

Recent reasons customers contacted AirBnB:

Dont have access to account because my facebook was hacked
I inserted the wrong birthday
bonjour, impossible de vous avoir par telephone tous les numeros que vous donner sur in...
le mot de passe , apres plusieurs essais je ne le recois pas merci
je n arrive pas a faire ma demande de reservation londre app: grand lond prix pour * pe...
Dear Airbnb Team,**unfortunately I had to discover a scam via airbnbn. After I sent the...
j'aimerais modifier mon mot de passe airbnb sauf que c'est un num*ro inconnu qui est ut...
Good day to you**Can someone please come back to me urgently - my name is Kim and I am...
My listing is no longer visable
The website now has a silly puzzle that must be completed to gain access to my own acco...
My Airbnb booking was cancelled last minute and I'm wondering if Airbnb will waive thei...
Airbnb customer service needs to call me today regarding the ongoing investigation of m...
I booked at Powerscroft Rd, London. Hackney from **Oct to *Nov. I tried to cancel becau...
Add Taxes info,**I am a Namibian citzen, hosting a family Airbnb property in Namibia, w...
i have problem to make reservation on your site.*the problem is the number confirmation...

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Does GetHuman work with AirBnB?

GetHuman does not work with AirBnB's customer support operations, directly or in any other way. GetHuman has no partnership or relation to AirBnB at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check AirBnB's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting AirBnB at a Glance

AirBnB has 1 chat option
AirBnB has no customer email
AirBnB has 1 help forum
AirBnB has 1 twitter handle
AirBnB has no facebook page
Contact information overview

Answered on this page:

How Do I Add Additional Fees for a Pet to My AirBnB Listing?
What Is AirBnB's Cancelation Policy?
How Do I Access My AirBnB Travel Credit?
What Is AirBnB's Coronavirus Change or Cancellation Policy?
How Do I Upload Photos to the AirBnB Website?
How Do I File a Complaint About the Property to AirBnB?
How Do I Edit My AirBnB Listing?
Solutions to common issues

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