I wanted to find out about a booking but the website required me to "register" with Air...
GetHuman-beckyfay's customer service issue with AirBnB from September 2018
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Before contacting them, items GetHuman-beckyfay may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
Tip from another customer
Travel websites will sometimes have discounted fares that rival the best rates made available by the airline; it's worth checking before booking directly with the airline. Each company has its own set of Terms and Conditions, however, so be aware of your options for refund, flight changes, and cancellation penalties.
The issue in GetHuman-beckyfay's own words
I wanted to find out about a booking but the website required me to "register" with Airbnb which required me to accept a long list of terms. My issue is that I could not print the "terms"! If I cannot have a copy of what I'm agreeing to how do expect me to agree with it? Then in conjunction with that, it is impossible to reach a human being to ask about it. AND I had to select a question from a canned list which did not include a clear representation of my question?!!!!??! Wow, you guys sound sooooo trustworthy. In addition, you asked for my COMPLETE birthdate. Why? If you want to just confirm that I'm old enough, why isn't my birthyear adequate?
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