*I made a booking in July for a * night stay in September. Some days after I had paid...

GetHuman-grkfrk's customer service issue with AirBnB from August 2018

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The issue in GetHuman-grkfrk's own words
*I made a booking in July for a * night stay in September. Some days after I had paid, I realized the apartment has no washing machine and I had to cancel. Since the booking was for * nights, the service fee was quite large (** Euros). number HMBEPBQ*RF I am a good customer and have * more paid bookings coming up soon. Also, since I canceled months in advance, is it possible to be refunded the service fee? Thank you, Sara
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Customer service issue
Reported by GetHuman-grkfrk
Aug 24th, 2018 - 4 mons ago
I have an issue with AirBnB too
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Seen by 2 customers so far
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GetHuman-grkfrk started working on this issue
Aug 24th 11:19am