Reference reservation * HMS*BRBMHY and receipt*************We booked for *** through...

GetHuman-trishram's customer service issue with AirBnB from August 2018

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The issue in GetHuman-trishram's own words
Reference reservation * HMS*BRBMHY and receipt*************We booked for *** through ***, but were unable to complete our entire stay, cancelled the remaining reservation and left on ****. Our host was very understanding. He was paid $****.** and once the reservation was cancelled during our stay, he was able to open it up for other customers. He was very satisfied that we had more than met our financial obligation to him. We did not ask for a refund. According to our host, Zacarius, we do not owe him anything. Please remove the balance due or explain to me why it is owed. The payment was not accepted by my card, but not because of an over limit as was suggested. I am a long-standing Airbnb user and have an excellent reputation in the Airbnb community. Please help me resolve this. Phone number is ***-***-****
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AirBnB

Customer service issue
Reported by GetHuman-trishram
Aug 2nd, 2018 - 9 mons ago
I have an issue with AirBnB too
Fixed
Seen by 9 customers so far
Similar issue to 2769 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman-trishram started working on this issue
Aug 2nd, 2018 12:28pm
GetHuman-trishram indicated the issue is not fixed yet.
Aug 2nd, 2018 1:46pm
GetHuman-trishram indicated the issue is not fixed yet.
Aug 2nd, 2018 2:23pm
GetHuman-trishram indicated the issue is not fixed yet.
Aug 3rd, 2018 1:42pm
GetHuman-trishram indicated the issue is not fixed yet.
Aug 5th, 2018 2:21pm