On **** I booked two different rooms in two different states, I was locked out of the s...

GetHuman-julissa_'s customer service issue with AirBnB from July 2018

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The issue in GetHuman-julissa_'s own words
On **** I booked two different rooms in two different states, I was locked out of the system due to me changing my cellphone number I couldn’t get back in the system and cancel one of the reservations. I couldn’t possibly be in two places at once (unless I had superpowers), so one of the reservations could not be canceled and the property owner was unable to provide me a credit or refund! *Please help!
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AirBnB

Customer service issue
Reported by GetHuman-julissa_
Jul 25th, 2018 - 10 mons ago
I have an issue with AirBnB too
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Seen by 2 customers so far
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Timeline
GetHuman-julissa_ started working on this issue
Jul 25th, 2018 7:26pm