I do not advertise on Airbnb. I do not want to advertise with Airbnb. *Yet I received...

GetHuman-cruzinwo's customer service issue with AirBnB from July 2018

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The issue in GetHuman-cruzinwo's own words
I do not advertise on Airbnb. I do not want to advertise with Airbnb. *Yet I received this email as if I were a Host. ??** Is this Phishing .... please FLAG the IP address and stop any scams to me. *Thank you!* The MESSAGE SOURCE follows....**Pending: Reservation Request*Andres (Airbnb) ******@***.com**Thu *********, *:** PM****Respond to Andres Request**Respond by **:** BST on ** Jul*****AndresGuest is verified*** verifications * * reviews**Good morning,*We are quite ready to come in Octomber on your holiday location. Non smoker couple.*In case you have available then please accept us as your guests.*Thank and hope to meet you.*Bye**Andres & Martina Lopes**Accept*Decline**Andres has provided identification**Confirmed: Government ID, Email address, Phone number**Learn more******You have ** hours to respond**A prompt response helps guests finalise their trips. If you don’t respond to Andres enquiry within ** hours, it could negatively impact your response rate and your listing’s placement in search.****Remember: Airbnb will never ask you to wire money. Learn more. **Customer support**Visit Help Centre * Contact Airbnb*** **Received: from DM*NAM**HT***.eop-NAM**.prod.protection.outlook.com** (****:**b*:***:**::**) by BN*PR**MB****.namprd**.prod.outlook.com with HTTPS** via BN*PR****CA****.NAMPRD**.PROD.OUTLOOK.COM* Fri, ** Jul **** **:**:**** *******Received: from DM*NAM**FT***.eop-NAM**.prod.protection.outlook.com** (**.***.**.**) by DM*NAM**HT***.eop-NAM**.prod.protection.outlook.com** (**.***.**.***) with Microsoft SMTP Server (version*TLS***,** cipher*TLS*ECDHE*RSA*WITH*AES*****CBC*SHA****P***) id **.**.***.*** Fri, **** Jul **** **:**:** *******Authentication-Results: spf*pass (sender IP is ***.**.***.**)** smtp.mailfrom*zigohoteles.com* hotmail.com* dkim*pass (signature was** verified) header.d*zigohoteles-com.********.gappssmtp.com*hotmail.com*** dmarc*bestguesspass action*none header.from*zigohoteles.com***Received-SPF: Pass (protection.outlook.com: domain of zigohoteles.com** designates ***.**.***.** as permitted sender)** receiver*protection.outlook.com* client-ip****.**.***.***** helo*mail-wr*-f**.google.com***Received: from mail-wr*-f**.google.com (***.**.***.**) by** DM*NAM**FT***.mail.protection.outlook.com (**.***.**.***) with Microsoft SMTP** Server (version*TLS***, cipher*TLS*ECDHE*RSA*WITH*AES*****CBC*SHA*P***) id** **.**.***.** via Frontend Transport* Fri, ** Jul **** **:**:** *******X-IncomingTopHeaderMarker: OriginalChecksum:***A****CE**BCE*BA****B**B****E***D*A********D***F***D*FF**F*FD**UpperCasedChecksum:***F**D*DF*B**C*AADADDCFAB**EBBC********E*ED***DAE***BBEAD*******SizeAsReceived:*****Count:****Received: by mail-wr*-f**.google.com with SMTP id h**-v*so********wre.*** for ******@***.com** Thu, ** Jul **** **:**:** -**** (PDT)**DKIM-Signature: v*** a*rsa-sha**** c*relaxed*relaxed*** d*zigohoteles-com.********.gappssmtp.com* s************ h*from:mime-version:reply-to:to:subject:content-transfer-encoding** :date:message-id*** bh****OVN*VzSrz*LLIciKGpKmYJVEa*Mxb*P*zkFqIwWU**** 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AirBnB

Customer service issue
Reported by GetHuman-cruzinwo
Jul 14th, 2018 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 2308 others
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Timeline

GetHuman-cruzinwo started working on this issue
Jul 14th, 2018 2:40am