I am facing a security dillema. This is concerning an apartment in zurich. I am interes...

GetHuman845687's customer service issue with AirBnB from July 2018

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The issue in GetHuman845687's own words
I am facing a security dillema. This is concerning an apartment in zurich. I am interested in renting this apartment, i found an ad in a relevant website and i got in touch with the hostess via personal e mail. She told me that because she is living in another country and cannot be there, if i want to rent the house, i have to follow the following way. First of all, she will send me the link of the apartment in the airbnb site(i want to notice that this moment i can not find it in the airbnb app, i understooud that the link is not public). Secondly i have to rent the apartment through airbnb for * months. Then in *—* days i will have the possibility to visit the apartment. If i like it, the people that will show me the apartment eill have the contract with them signed by the hostess . Otherwise, if i dont like the apartment and i dont want it, i can take my money( for the two months rent ) back.
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AirBnB

Customer service issue
Reported by GetHuman845687
Jul 3rd, 2018 - a yr ago
I have an issue with AirBnB too
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Seen by 4 customers so far
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Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman845687 started working on this issue
Jul 3rd, 2018 2:37pm