My daughter Robyn Quenet-Meintjes made a booking today - Reservation number HMC**YTMRF...
GetHuman842649's customer service issue with AirBnB from July 2018
Help with my AirBnB issue
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The issue in GetHuman842649's own words
My daughter Robyn Quenet-Meintjes made a booking today - Reservation number HMC**YTMRF - host Bernhard Van Zyl - Sunshine House, Knysna and was asked to pay in full, R****.**. This she did. Accidentally she cancelled the booking and we have only been refunded an amount of R***.**. I called the host to reinstate the booking as it was a mistake. He tells me that he is not registered with Airbnb and that he has another client coming in on those dates through booking.com. This is fraudulent and I would like my full refund paid back to me immediately as there was never availability at that house. Please advise urgently what you will be doing about this. Regards Charlotte
GetHuman842649 did not yet indicate what AirBnB should do to make this right.
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How GetHuman842649 fixed the problem
Emailed and called Airbnb a few times
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