Concerns regarding guest *Check in no picture on profile you could call me ***-***-****

GetHuman-mseanart's customer service issue with AirBnB from June 2018

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Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
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The issue and preferred resolution, in GetHuman-mseanart's own words:
The problem I ran into: Concerns regarding guest *Check in no picture on profile you could call me ***-***-****
I trust that AirBnB will make this right and come up with a resolution that is fair.
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AirBnB

Customer service issue
Reported by GetHuman-mseanart
Jun 26th, 2018 - 2 mons ago
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Seen by 4 customers so far
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Timeline
GetHuman-mseanart started working on this issue
Jun 26th 2:43am