Apartment with several issues and problems. The host*administrator does not come to fix it.

GetHuman-iparavic's customer service issue with AirBnB from June 2018

Help with my AirBnB issue
The issue in GetHuman-iparavic's own words
I contacted the host. He does not fix the issues, neither comes to the apartment to see the several problems we are going through ... As we arrived today at the apartment in London, reservation number HMR*ECE*KW we discovered several problems: the floor in the kitchen area is broken in several parts, as well as the sidecover of the jacuzzi in the bathroom, there is one big window open that cannot be closed, no towels available (there are some very old ones in the dryer), closet doors are stucked, the trash container is broken. Conditions are poor and unexpected, as well as not clean! Quality*price extremelly low. I took some pictures of the above mentioned problems, please let me know how to send these to you.*Regards,*Ivonne
Nothing gets fiexed. This is not a proper apartment. The price we are paying is way to high for the bad conditions of the apartment. I do not see any interest of the host in solving or fixing the problems
Due to all the problems I have described above, in addition that the shower door is also broken, I suggest to receive back, at least, half of the money I paid for the entire stay, which was the amount of US$ ****.
I am also a host in Chile. For sure ai expect to receive an apartment in proper conditions to stay * nights for the money I have paid.
Contacted the host permanently with zero results
I have an issue with AirBnB too
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AirBnB

Apartment Airbnb for * nights
Customer service issue
Reported by GetHuman-iparavic
Jun 25th, 2018 - 4 mons ago
I have an issue with AirBnB too
Fixed
Seen by 31 customers so far
Similar issue to 1782 others
0 customers following this
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Timeline
GetHuman-iparavic started working on this issue
Jun 25th 11:16pm
GetHuman-iparavic indicated the issue is not fixed yet.
Jun 26th 9:43pm
GetHuman-iparavic indicated the issue is not fixed yet.
Jun 26th 10:09pm
GetHuman-iparavic indicated the issue is not fixed yet.
Jun 26th 10:10pm
GetHuman-iparavic indicated the issue is not fixed yet.
Jun 27th 6:25am
GetHuman-iparavic indicated the issue is not fixed yet.
Jun 27th 6:41am
GetHuman-iparavic indicated the issue is not fixed yet.
Jun 27th 6:44am
GetHuman-iparavic indicated the issue is not fixed yet.
Jun 29th 6:50am
GetHuman-iparavic indicated the issue is not fixed yet.
Jun 30th 10:17pm
GetHuman-iparavic indicated the issue is not fixed yet.
Jun 30th 11:16pm
GetHuman-iparavic indicated the issue is not fixed yet.
Jul 1st 6:49pm
GetHuman-iparavic indicated the issue is not fixed yet.
Jul 1st 9:17pm
GetHuman-iparavic indicated the issue is not fixed yet.
Jul 2nd 6:37am
GetHuman-iparavic indicated the issue is not fixed yet.
Jul 2nd 10:17am
GetHuman-iparavic indicated the issue is not fixed yet.
Jul 2nd 2:47pm
GetHuman-iparavic indicated the issue is not fixed yet.
Jul 2nd 6:02pm
GetHuman-iparavic indicated the issue is not fixed yet.
Jul 3rd 2:16pm
GetHuman-iparavic indicated the issue is not fixed yet.
Jul 3rd 5:02pm
GetHuman-iparavic indicated the issue is not fixed yet.
Jul 3rd 5:04pm
GetHuman-iparavic indicated the issue is not fixed yet.
Jul 3rd 9:20pm
GetHuman-iparavic indicated the issue is not fixed yet.
Jul 4th 6:50pm
GetHuman-iparavic indicated the issue is not fixed yet.
Jul 5th 9:58pm
GetHuman-iparavic indicated the issue is not fixed yet.
Jul 5th 9:59pm
GetHuman-iparavic indicated the issue is not fixed yet.
Jul 5th 11:09pm
GetHuman-iparavic indicated the issue is not fixed yet.
Jul 7th 7:58pm
GetHuman-iparavic indicated the issue is not fixed yet.
Jul 7th 8:00pm
GetHuman-iparavic indicated the issue is not fixed yet.
Jul 13th 5:41pm