Trying to book. Asks for drivers license. Fails to scan drivers license.

GetHuman819489's customer service issue with AirBnB from June 2018

Help with my AirBnB issue
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The problem I ran into: Trying to book. Asks for drivers license. Fails to scan drivers license.
I trust that AirBnB will make this right and come up with a resolution that is fair.
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AirBnB

Customer service issue
Reported by GetHuman819489
Jun 25th, 2018 - 2 mons ago
I have an issue with AirBnB too
Fixed
Seen by 17 customers so far
Similar issue to 1778 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman819489 started working on this issue
Jun 25th 7:19pm
GetHuman819489 indicated the issue is not fixed yet.
Jun 25th 9:56pm
GetHuman819489 indicated the issue is not fixed yet.
Jun 25th 10:17pm
GetHuman819489 indicated the issue is not fixed yet.
Jun 28th 10:33pm