Trying to book. Asks for drivers license. Fails to scan drivers license.

GetHuman819489's customer service issue with AirBnB from June 2018

Help with my AirBnB issue
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman819489's own words
The problem: Trying to book. Asks for drivers license. Fails to scan drivers license.
GetHuman819489 did not yet indicate what AirBnB should do to make this right.
I have an issue with AirBnB too
How GetHuman819489 fixed the problem
We are waiting for GetHuman819489 to fix the problem and share the solution with the rest of us customers.
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AirBnB

Customer service issue
Reported by GetHuman819489
Jun 25th, 2018 - 4 mons ago
I have an issue with AirBnB too
Fixed
Seen by 17 customers so far
Similar issue to 1778 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman819489 started working on this issue
Jun 25th 7:19pm
GetHuman819489 indicated the issue is not fixed yet.
Jun 25th 9:56pm
GetHuman819489 indicated the issue is not fixed yet.
Jun 25th 10:17pm
GetHuman819489 indicated the issue is not fixed yet.
Jun 28th 10:33pm