Good afternoon, *I am trying to confirm a booking for October in Nanjing China. The hos...

GetHuman-smalone's customer service issue with AirBnB from June 2018

Help with my AirBnB issue
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store -
The issue in GetHuman-smalone's own words
Good afternoon, *I am trying to confirm a booking for October in Nanjing China. The host has been in contact with me and agrees to the dates but when it asks for my personal information it won't let me past entering my first name. I have emailed a couple of times and haven't been able to get past "hold" on the phone. Can someone help?
GetHuman-smalone did not yet indicate what AirBnB should do to make this right.
I have an issue with AirBnB too
How GetHuman-smalone fixed the problem
caliing customer service. Be prepared to wait, but it got the job done
Please help with my AirBnB issue
Do you have a customer issue as well?
We can help you get AirBnB's attention and get better help faster. Tap below to get started.
Having AirBnB issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would AirBnB email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-smalone
Jun 25th, 2018 - 6 mons ago
I have an issue with AirBnB too
GetHuman-smalone shared how to fix
Seen by 3 customers so far
Similar issue to 1773 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
GetHuman-smalone started working on this issue
Jun 25th 6:04pm
GetHuman-smalone confirmed the issue is fixed. Hooray!
Jun 26th 12:43pm