I am trying to reset my p***word but you keep sending me the new code in ***anese which...

GetHuman817968's customer service issue with AirBnB from June 2018

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The issue and preferred resolution, in GetHuman817968's own words:
I am trying to reset my p***word but you keep sending me the new code in ***anese which I cannot read**Please help*My email is *****@***.com*Phone *** *** *****Thanks and regards*Michael Gillis
I trust that AirBnB will make this right and come up with a resolution that is fair.
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AirBnB

Customer service issue
Reported by GetHuman817968
Jun 25th, 2018 - 2 mons ago
I have an issue with AirBnB too
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Seen by 2 customers so far
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Timeline
GetHuman817968 started working on this issue
Jun 25th 4:58pm