I read the booking policy which states:*Your payment information is collected when you...
GetHuman-bchadwel's customer service issue with AirBnB from June 2018
Help with my AirBnB issue
First: share to improve GetHuman-bchadwel's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bchadwel's next move: talk to a AirBnB rep without waiting on hold.
Always use the GetHuman Phone tocall AirBnB. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-bchadwel may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
Tip from another customer
Travel websites will sometimes have discounted fares that rival the best rates made available by the airline; it's worth checking before booking directly with the airline. Each company has its own set of Terms and Conditions, however, so be aware of your options for refund, flight changes, and cancellation penalties.
The issue in GetHuman-bchadwel's own words
I read the booking policy which states:*Your payment information is collected when you submit a reservation request. Once the host accepts your request, or if you book a reservation with Instant Book, your payment method will be charged for the entire amount at that time.**Does that mean if I book on a credit card or paypal it will stay in "Pending" status until ** hours after my vacation starts?
GetHuman-bchadwel did not yet indicate what AirBnB should do to make this right.
I have an issue with AirBnB too
How GetHuman-bchadwel fixed the problem
We are waiting for GetHuman-bchadwel to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.