I want to book one of your properties but I cannot connect. The site refuses to recogni...

GetHuman817968's customer service issue with AirBnB from June 2018

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Help with my AirBnB issue
Before contacting them, items GetHuman817968 may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
GetHuman817968's next move: have a AirBnB rep call.
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The issue and preferred resolution, in GetHuman817968's own words:
I want to book one of your properties but I cannot connect. The site refuses to recognize my p***word. The property I want to rent is called "historic house steps from Cortona main square"*Hope you can help. Am waiting for your call*Thanks and regards*Michael Gillis
I trust that AirBnB will make this right and come up with a resolution that is fair.
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AirBnB

Customer service issue
Reported by GetHuman817968
Jun 25th, 2018 - 2 mons ago
I have an issue with AirBnB too
Not resolved
Seen by 2 customers so far
Similar issue to 1762 others
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Timeline
GetHuman817968 started working on this issue
Jun 25th 2:02pm