As soon as I knew I had to cancel my reservation I sent this email to the Air BnB owner...

GetHuman775472's customer service issue with AirBnB from June 2018

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The issue in GetHuman775472's own words
As soon as I knew I had to cancel my reservation I sent this email to the Air BnB owner on May **, ****:**"Good afternoon,**I was recently informed that my grandmother passed away after fighting cancer for * years. Unfortunately, even though this was my birthday weekend that I was going to Vegas, I need to fly out of the country this week to be with my family during this hard time. I am not sure if it is possible to get a refund for the amount that was already paid, but if there is any possibility that I could, that would be great, it would help a lot with the funeral expenses. **Thank you regardless for the opportunity to be able to stay in your home.**Best, *Vicky"**Being that I have been out of the country due to this unfortunate occurrence, I am barely reaching out today.

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Customer service issue
Reported by GetHuman775472
Jun 12th, 2018 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 1460 others
0 customers following this


GetHuman775472 started working on this issue
Jun 12th, 2018 6:07am