As soon as I knew I had to cancel my reservation I sent this email to the Air BnB owner...
GetHuman775472's customer service issue with AirBnB from June 2018
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The issue in GetHuman775472's own words
As soon as I knew I had to cancel my reservation I sent this email to the Air BnB owner on May **, ****:**"Good afternoon,**I was recently informed that my grandmother passed away after fighting cancer for * years. Unfortunately, even though this was my birthday weekend that I was going to Vegas, I need to fly out of the country this week to be with my family during this hard time. I am not sure if it is possible to get a refund for the amount that was already paid, but if there is any possibility that I could, that would be great, it would help a lot with the funeral expenses. **Thank you regardless for the opportunity to be able to stay in your home.**Best, *Vicky"**Being that I have been out of the country due to this unfortunate occurrence, I am barely reaching out today.
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