I have new phone and I can’t log into my Airbnb account and I have no access to my old...

GetHuman748165's customer service issue with AirBnB from June 2018

Help with my AirBnB issue
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
I have new phone and I can’t log into my Airbnb account and I have no access to my old email ( *****@***.com) nor do I have a computer. I am conducting my entire hotel business on an iPhone *! I would really appreciate some ***istance logging in and updating my email and pricing for my Properties *Thank you,*Susan Bitzer*Garden Grove *G*****@***.com*S*****@***.com
I trust that AirBnB will make this right and come up with a resolution that is fair.
Help with my AirBnB issue
Do you have a customer issue as well?
We can help you get AirBnB's attention and get better help faster. Tap below to get started.
Having AirBnB issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would AirBnB email you?
This email address isn't valid

AirBnB

Customer service issue
Reported by GetHuman748165
Jun 4th, 2018 - 15d ago
I have an issue with AirBnB too
Fixed
Seen by 9 customers so far
Similar issue to 500 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman748165 started working on this issue
Jun 4th 3:36pm
GetHuman748165 indicated the issue is not fixed yet.
Jun 4th 4:37pm
GetHuman748165 indicated the issue is not fixed yet.
Jun 5th 9:21pm
GetHuman748165 indicated the issue is not fixed yet.
Jun 5th 9:21pm
GetHuman748165 indicated the issue is not fixed yet.
Jun 12th 7:27pm