Thank you for the quick refund (HMHSQYQTHX at Shades of Blue in Historic Lisbon). Howev...
GetHuman-beneadi's customer service issue with AirBnB from May 2018
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Thank you for the quick refund (HMHSQYQTHX at Shades of Blue in Historic Lisbon). However, the host has informed me that she has to cancel my reservation only with a few days before my arrival. I've booked the place with plenty of time before, in order to make sure that I'll find a good value for money accomodation. At this moment my options are few and they are more expensive or less appealing than my former reservation. Please let me know what is your customer policy for this unfortunate scenario. Thank you, Diana Carla Benea
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