Thank you for the quick refund (HMHSQYQTHX at Shades of Blue in Historic Lisbon). Howev...

GetHuman-beneadi's customer service issue with AirBnB from May 2018

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The issue in GetHuman-beneadi's own words
Thank you for the quick refund (HMHSQYQTHX at Shades of Blue in Historic Lisbon). However, the host has informed me that she has to cancel my reservation only with a few days before my arrival. I've booked the place with plenty of time before, in order to make sure that I'll find a good value for money accomodation. At this moment my options are few and they are more expensive or less appealing than my former reservation. Please let me know what is your customer policy for this unfortunate scenario. Thank you, Diana Carla Benea
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AirBnB

Customer service issue
Reported by GetHuman-beneadi
May 25th, 2018 - 6 mons ago
I have an issue with AirBnB too
Fixed
Seen by 2 customers so far
Similar issue to 529 others
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Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman-beneadi started working on this issue
May 25th 9:15am
GetHuman-beneadi indicated the issue is not fixed yet.
May 25th 9:15am