The Host is breaching the contract and will not allow our family to check into the unit...
GetHuman-shena_hl's customer service issue with AirBnB from May 2018
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The issue in GetHuman-shena_hl's own words
The Host is breaching the contract and will not allow our family to check into the unit. She claims her window to allow guest was *pm to *pm. Due to inclement weather our flight was delayed and we can't make it to the unit till *:** pm. She said she will not wait for us and only gave us till *pm to arrive, and have access to the unit. We have been treated unfairly and we want a full refund of our money.
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