Hi,*I started in January ****, so I’m new and don’t know how it works. I did a reservat...

GetHuman-cyminrez's customer service issue with AirBnB from May 2018

Help with my AirBnB issue
The issue in GetHuman-cyminrez's own words
Hi,*I started in January ****, so I’m new and don’t know how it works. I did a reservation and on **th of January AirBnB took ***,**€ from my Creditcard ( HMDXBSW*EK).*When I contact a week before my travel, I recognized that my booking wasn’t done. So I did it again and my Creditcard charged again with ***,**€*(HMMS*TPNBE)*Please can you check and rebook the money of January, because I don’t have any information about this Cashflow.*Thanks a lot for a. Quick answer *Greetings Cymin
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AirBnB

Customer service issue
Reported by GetHuman-cyminrez
May 16th, 2018 - 10 mons ago
I have an issue with AirBnB too
Not resolved
Seen by 8 customers so far
Similar issue to 56 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman-cyminrez started working on this issue
May 16th, 2018 7:16am
GetHuman-cyminrez indicated the issue is not fixed yet.
May 16th, 2018 8:29am