GUEST NEEDS to shorten stay due to circumstances beyond her control as her employment...

GetHuman-jlsprung's Cancel or Change Booking issue with AirBnB from April 2018

Help with my AirBnB issue
The issue in GetHuman-jlsprung's own words
GUEST NEEDS to shorten stay due to circumstances beyond her control as her employment contract was ended EARLY.NOT a CHANGE by HOST as stated in first email....Airbnb is charging GUEST MORE in her request to leave early.*would like to adjust costs for guest please. Pay through May * and add $*** but permit GUEST to leave one month early without penalty. Can we -host and guest-get assistance please? Can call this afternoon after work. Thank you. ***-***-**** *Jennifer, host on behalf of GUEST Jean
GetHuman-jlsprung did not yet indicate what AirBnB should do to make this right.
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How GetHuman-jlsprung fixed the problem
Picked up phone and called AirBnB directly for HELP!!
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AirBnB

Cancel or Change Booking issue
Reported by GetHuman-jlsprung
Apr 25th, 2018 - 7 mons ago
I have an issue with AirBnB too
Fixed
GetHuman-jlsprung shared how to fix
Seen by 3 customers so far
Similar issue to 4788 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman-jlsprung started working on this issue
Apr 25th 2:17pm
GetHuman-jlsprung confirmed the issue is fixed. Hooray!
Apr 30th 4:58pm