To view keyboard shortcuts, press question mark**View keyboard shortcuts**AirAsia Suppo...

GetHuman3831988's customer service issue with AirAsia from October 2019

Help with my AirAsia issue
Before contacting them, items GetHuman3831988 may need:
Username, Password, Email address on the account, Name on the account, and Address on the Account
The issue in GetHuman3831988's own words
To view keyboard shortcuts, press question mark**View keyboard shortcuts**AirAsia Support**@AirAsiaSupport**Hey there! We'll attend to you shortly. Please provide your booking number, full name or email for further assistance. Thank you! *****:** PM**I just tried to book the following thru my air Asia login Sam James Cooley Emma Carla Stephens Syd to kl on **** flight **** Ki to Sydney **** pm flight ** *** ** kgs each both ways Seat ** and ** both ways Got thru to purchase and it had error message. Tried use another card same thing. Can u help***:** PM**Email cje*****@Bigpond.net.au Last time this happened ended up * bookings Just want to pay**Donna Cooley***:** PM**It's weekend here so can't ring call centre Want to finalise***:** PM**Response be good***:** PM**Answer***:** PM**Have tried again several times still get error on paying

GetHuman3831988 did not yet indicate what AirAsia should do to make this right.

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AirAsia

Customer service issue
Reported by GetHuman3831988
Oct 26th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 2944 others
0 customers following this

Timeline

GetHuman3831988 started working on this issue
Oct 26th, 2019 8:46am
GetHuman3831988 shared this issue with friends on Facebook
Oct 26th, 2019 8:47am
GetHuman3831988 shared this issue with others over email
Oct 26th, 2019 8:49am