I have been trying since August ***** to get a possible rebate for * beavrement flight...

GetHuman-debtride's Refund a Charge issue with Air Canada from October 2019

Help with my Air Canada issue
The issue in GetHuman-debtride's own words
I have been trying since August ***** to get a possible rebate for * beavrement flights. I have had several phone calls to your "customer service" department (*-***-***-****) and all to no avail. The last conversation I had was on October ***** at which time I was told that a "lead manager" would contact me that day and I have not received a call yet. It is a long story, but I REALLY need to speak to someone in authority to at least get an answer as to what is going on with my claim and whether it will be reimbursed. The claim was "escalated" because we are not receiving Air Canada's emails requesting "Take Action Request" and therefore, they have closed our case once already. I have replied to their emails requesting they send them to an alternate email address, and still no response from them. My claim number is ****** and confirmation *****E**E***D (Deborah Trider-White)

GetHuman-debtride did not yet indicate what Air Canada should do to make this right.

How GetHuman-debtride fixed the problem
I kept calling Air Canada explaining my issue and threatened legal action. *However get human was of absolutely NO HELP AT ALL!!!!
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Air Canada

Refund a Charge issue
Reported by GetHuman-debtride
Oct 29th, 2019 - 2 years ago
Fixed
GetHuman-debtride shared how to fix
Seen by 20 customers so far
Similar issue to 4665 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman-debtride started working on this issue
Oct 29th, 2019 8:34pm
GetHuman-debtride indicated the issue is not fixed yet.
Oct 30th, 2019 8:50pm
GetHuman-debtride indicated the issue is not fixed yet.
Oct 30th, 2019 10:17pm
GetHuman-debtride indicated the issue is not fixed yet.
Oct 30th, 2019 10:21pm
GetHuman-debtride indicated the issue is not fixed yet.
Oct 31st, 2019 5:39pm
GetHuman-debtride indicated the issue is not fixed yet.
Oct 31st, 2019 6:20pm
GetHuman-debtride indicated the issue is not fixed yet.
Oct 31st, 2019 6:21pm
GetHuman-debtride indicated the issue is not fixed yet.
Nov 1st, 2019 11:27am
GetHuman-debtride confirmed the issue is fixed. Hooray!
Nov 2nd, 2019 11:13am
GetHuman-debtride confirmed the issue is fixed. Hooray!
Nov 4th, 2019 8:38am

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