My name is Carone Beaucage and my Aeroplan number is *** *** ***. I am currently in Ind...
GetHuman-caronenb's Change flight issue with Aeroplan from October 2019
Help with my Aeroplan issue
The issue in GetHuman-caronenb's own words
My name is Carone Beaucage and my Aeroplan number is *** *** ***. I am currently in Indonesia* my daughter and I have flown here on points. We need to change our return flights home. I am concerned as I know that we need to do this by calling the call centre.**The last time I called there was an extremely long wait. I will have to do this call, from Indonesia, from my CELL PHONE. I cannot wait long, or at all. We had a medical situation earlier in the trip that required me calling my Canadian insurance company this way ( there are no landlines at most places now, everything is cell). The bill was staggering and I cannot do this again. I almost need insurance in the event I may need to contact insurance (!)**Please advise how I can best reach an agent. Thank you!
GetHuman-caronenb did not yet indicate what Aeroplan should do to make this right.
I have an issue with Aeroplan too
How GetHuman-caronenb fixed the problem
I put a lot of $ down on an Indonesian calling card* SIM so I could sit on hold for ** minutes to the Aeroplan Centre, and then be CUT OFF. I tried again the next day and got through after twenty minutes, changed the issue.
Please help with my Aeroplan issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.