I flew from Bogota, Colombia to San Francisco California, with a Stop in Mexico. When w...

GetHuman-rochil's customer service issue with Aeromexico from August 2018

Help with my Aeromexico issue
The issue in GetHuman-rochil's own words
I flew from Bogota, Colombia to San Francisco California, with a Stop in Mexico. When we got to Mexico one of my bags was missing, at the baggage counter I was told that the bag will be sent to my home within ** hours, I got the baggage report number: SFOAM*****, every time I try to track the number, it doesn't have any information.*The Baggage Claim Check is: Ladcani*Kather Reclock-KOQWAG San Francisco AM ***SFO BOG**** AM ***MEX **AUG*******P AM**********
GetHuman-rochil did not yet indicate what Aeromexico should do to make this right.
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How GetHuman-rochil fixed the problem
Areomexico delivered my bag home this morning!
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Aeromexico

Customer service issue
Reported by GetHuman-rochil
Aug 10th, 2018 - a yr ago
I have an issue with Aeromexico too
Fixed
Seen by 7 customers so far
Similar issue to 32 others
0 customers following this
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Timeline
GetHuman-rochil started working on this issue
Aug 10th, 2018 7:30pm
GetHuman-rochil indicated the issue is not fixed yet.
Aug 11th, 2018 6:30am
GetHuman-rochil confirmed the issue is fixed. Hooray!
Aug 11th, 2018 11:57pm
GetHuman-rochil confirmed the issue is fixed. Hooray!
Aug 13th, 2018 9:32pm