I filled out a refund request for a cancelled flight back in june, my case number is...

GetHuman5219830's customer service issue with Aer Lingus from September 2020

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The issue in GetHuman5219830's own words
I filled out a refund request for a cancelled flight back in june, my case number is *******. since then I have ben contacted by email twice, requesting details that were already listed on the refund request. I had an email yesterday from Nieve Mari in guest services, talking about different flights and asking if I wanted to fill in a refund request! i want to know what is going on and when my request will be settled. I cannot find a phone number so I can speak direct. I have given you my full details several times, including my phone number.*on some earlier correspondence you also used the case number *******.

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Aer Lingus

Customer service issue
Reported by GetHuman5219830
Sep 1st, 2020 - 6 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 1186 others
0 customers following this

Timeline

GetHuman5219830 started working on this issue
Sep 1st, 2020 1:47pm