Hi I would like to change my flight again. It was done by a US Custom official and one...

GetHuman2880349's flight change issue with Aer Lingus from May 2019

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The issue in GetHuman2880349's own words
Hi I would like to change my flight again. It was done by a US Custom official and one of your staff members, changed for return to UK from Orlando on supposed returning on *th July **** leave Orlando at **h**pm arrive Dublin **h**. I have already paid for this at the airport. I would like to return ASAP. Your manager at the time thought this was very funny and I felt humiliated and embarrassed by first of all my Visa I paid and applied for was just a money making thing. Secondly once I had been told I could not stay longer than three months as the reason I was entering the USA was to come and take care of my aging mum who is ** years old and an American citizen. My issue is once I had been now told this by your Aur lingus manager or whatever he is , was rude insulting and very quick to say he needed $*** to change my flight itinerary or I would be on a flight back to Heathrow for the dates mentioned above, surely this should have been refused when I PAID for ESTA Visa online which should have been two years ??? and then told only three months then ontop off it all while this was a big joke between the US custom official and your employee who were by the way talking about there dating arrangements in a sexual manner and by which I was disgusted by as I am a ** year old and this was like teenagers who had no respect or integrity for a passenger who paid for your airline by choice, traveling from South Africa i had just been threw the tragic lose of my family threw violent crime. My feelings toward your airline I am going to talk to a good journalist when back UK . *Very very upset please call me on Florida code and mobile no is **********.
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Aer Lingus

flight change issue
Reported by GetHuman2880349
May 7th, 2019 - 2 mons ago
I have an issue with Aer Lingus too
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Seen by 3 customers so far
Similar issue to 1401 others
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Timeline
GetHuman2880349 started working on this issue
May 7th 4:10pm