Lost baggage. All * bags. Route was Philadelphia to Dublin to Aberdeen. I was given a f...

GetHuman984787's customer service issue with Aer Lingus from August 2018

335 similar
0 following
Help with my Aer Lingus issue
First: share to improve GetHuman984787's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman984787's next move: talk to Aer Lingus again when they open.
Aer Lingus's call center is closed now. We will send GetHuman984787 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman984787 may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman984787's own words
Lost baggage. All * bags. Route was Philadelphia to Dublin to Aberdeen. I was given a file reference and told I would be contacted within ** hours. I have used the online tracker with the file reference but it hasn’t been updated, the status remains the same “tracing active”*I called and left a VM as agents were all busy*I want to know if our bags are sitting in Dublin or if they just do t know where they are. Only here with my kids for a short time and would like to start our vacation instead of waiting for luggage that may not come
GetHuman984787 did not yet indicate what Aer Lingus should do to make this right.
I have an issue with Aer Lingus too
How GetHuman984787 fixed the problem
We are waiting for GetHuman984787 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Aer Lingus's attention and get better help faster. Tap below to get started.
Having Aer Lingus issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Aer Lingus email you?
This email address isn't valid
Follow this issue
See how GetHuman984787 fixes it.
This email address isn't valid

Aer Lingus

Customer service issue
Reported by GetHuman984787
Aug 13th, 2018 - 7 mons ago
I have an issue with Aer Lingus too
Not resolved
Seen by 2 customers so far
Similar issue to 335 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman984787 started working on this issue
Aug 13th, 2018 12:11pm