I went in to your Outlet store @ Phoenix Premium Outlets in Arizona. I found a great de...

GetHuman1622466's customer service issue with Adidas from November 2018

2 views
 | 
2897 similar
 | 
0 following
Help with my Adidas issue
Next: our robot will wait on hold for GetHuman1622466 to get a Adidas rep on the line!
Always use the GetHuman Phone tocall Adidas. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1622466's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1622466 may need:
Order number, Billing address, Email address on the account, and Phone number on the account
The issue in GetHuman1622466's own words
I went in to your Outlet store @ Phoenix Premium Outlets in Arizona. I found a great deal which clearly stated $**.** with an attached red tag which stated there was an additional **%. Before I saw this I asked an employee about the sale. He stated everything was **%, so when I saw the sale with the additional savings, I didn't question it. The price and additional sale tag was displayed in a plastic casing.*I received a different story at the register. Celeste, a supervisor at the cashier told me closeout deals don't include additional savings. I had * pairs of sneakers for my nieces and planned to return for * pairs of sneakers for my nephews. Then the Manager, Marcus came over to reiterate what Celeste told me. He said I could either pay the price listed or he could give me the **% I was supposed to get from $**.**. I said to him that's not right. He said, what would you like me to do? I said exactly what the tag said, additional **% of of $**.**. He refused. To me, that's not great customer service. I should receive that deal for future purchases, a credit or something. I love shopping at your Outlet. *Thank you for your time.
GetHuman1622466 did not yet indicate what Adidas should do to make this right.
I have an issue with Adidas too
How GetHuman1622466 fixed the problem
We are waiting for GetHuman1622466 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Adidas's attention and get better help faster. Tap below to get started.
Having Adidas issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1622466 fixes it.
This email address isn't valid

Adidas

Customer service issue
Reported by GetHuman1622466
Nov 25th, 2018 - 10 mons ago
I have an issue with Adidas too
Not resolved
Seen by 2 customers so far
Similar issue to 2897 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1622466 started working on this issue
Nov 25th, 2018 5:50pm