Hello, I purchased two pairs of sneakers around *:**PM on Thursday, September **th. My...

GetHuman1219383's customer service issue with Adidas from September 2018

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The issue in GetHuman1219383's own words
Hello, I purchased two pairs of sneakers around *:**PM on Thursday, September **th. My order number is AD*********. When in checkout, I entered code SEPT** and the cart updated with a **% discount on the two items, now totaling $**. I entered my credit card and submitted the order, with the order details saying I was charged $*** and the discount that showed in my cart was not applied. What gives? That is shady business practice. I was never informed that the discount was removed or invalid, it just disappeared and I was charged a much different amount than what my cart said. It would have been easy to not notice this until I received my next credit card statement, and that is just wrong. I would like the order cancelled or the discount to be honored. Thank you.
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Customer service issue
Reported by GetHuman1219383
Sep 27th, 2018 - 3 mons ago
I have an issue with Adidas too
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GetHuman1219383 started working on this issue
Sep 27th 7:52pm