Have been trying to get some help with a replacement part.*Acurite is impossible to get...
GetHuman5523544's customer service issue with AcuRite from December 2020
Help with my AcuRite issue
The issue in GetHuman5523544's own words
Have been trying to get some help with a replacement part.*Acurite is impossible to get help from.*I have a weather station that the battery cover door fell out of*and was destroyed by the lawn mower.*The model is v*ntxca*.*Is it possible to purchase a replacement?*My name is Ferrell Selvage. ***-***-****
GetHuman5523544 did not yet indicate what AcuRite should do to make this right.
I have an issue with AcuRite too
How GetHuman5523544 fixed the problem
Go to *****@***.com. Let them respond.*They will tell you that someone will be in contact.*When they email you back they may give you a*ticket number and ask that you can add to the email. Be persistent and direct in describing the*problem. Tell them directly this is what you need*from them. Example: I just want to know if i can*purchase this part or get tech help to fix the problem. The person helping me is Meghan.*She went the extra effort to check on a replacement*part and was able to solve the issue. I properly*thanked her for her help. Waiting on the part.*I probably have back and forth at least a dozen emails. Don't give up. Customer service is there*for you. Make them do their job.
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