Have been trying to get some help with a replacement part.*Acurite is impossible to get...

GetHuman5523544's customer service issue with AcuRite from December 2020

Help with my AcuRite issue
The issue in GetHuman5523544's own words
Have been trying to get some help with a replacement part.*Acurite is impossible to get help from.*I have a weather station that the battery cover door fell out of*and was destroyed by the lawn mower.*The model is v*ntxca*.*Is it possible to purchase a replacement?*My name is Ferrell Selvage. ***-***-****

GetHuman5523544 did not yet indicate what AcuRite should do to make this right.

I have an issue with AcuRite too
How GetHuman5523544 fixed the problem
Go to *****@***.com. Let them respond.*They will tell you that someone will be in contact.*When they email you back they may give you a*ticket number and ask that you can add to the email. Be persistent and direct in describing the*problem. Tell them directly this is what you need*from them. Example: I just want to know if i can*purchase this part or get tech help to fix the problem. The person helping me is Meghan.*She went the extra effort to check on a replacement*part and was able to solve the issue. I properly*thanked her for her help. Waiting on the part.*I probably have back and forth at least a dozen emails. Don't give up. Customer service is there*for you. Make them do their job.
Please help with my AcuRite issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
The sender is eating the batteries up in one month, is that a problem or do I nee...My model *****D* which is under warranty the outside station stops talking to the...I have a *-in-* model *****CDI, MAC **C**E**D**D, FC AcuRite *****-RX *that conne...Recently purchased Weather station model * *****...**Not reading the correct indo...I bought a WEATHER FORECASTER model *****A*M received ********. After reading det...I ordered two signal extenders for weather sensors. The order was placed Jan...not able to calibration the humidity * outside * on display screen will only go to...have a mod. ***** need to change batteries.*the transmitter does not have an ABC...
FIX: since a real human is not available I ordered a new transmitter!!!!need outside sensor model * *****TXA*My intelli-time alarm clock has stopped working after a very brief power interrup...
FIX: I left it unplugged and without batteries for several hours.
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AcuRite

Customer service issue
Reported by GetHuman5523544
Dec 5th, 2020 - a year ago
I have an issue with AcuRite too
Fixed
GetHuman5523544 shared how to fix
Seen by 13 customers so far
Similar issue to 220 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman5523544 started working on this issue
Dec 5th, 2020 3:23am
GetHuman5523544 confirmed the issue is fixed. Hooray!
Dec 9th, 2020 3:55pm
GetHuman5523544 confirmed the issue is fixed. Hooray!
Dec 9th, 2020 3:55pm
GetHuman5523544 confirmed the issue is fixed. Hooray!
Dec 9th, 2020 3:55pm