This is our second AcuRite clock with thermometer and I have been completely disappoint...

GetHuman2272245's customer service issue with AcuRite from February 2019

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The issue in GetHuman2272245's own words
This is our second AcuRite clock with thermometer and I have been completely disappointed with the service offered by you. We cannot get a correct temperature on either the indoor or outdoor display on the brand new unit. We have replaced batteries, we have followed your suggestions to restart. The time and date are perfecty….how do we get the temperatures....which is the reason we bought the second Acurite. *my email address is *****@***.com.
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AcuRite

Customer service issue
Reported by GetHuman2272245
Feb 22nd, 2019 - 7 mons ago
I have an issue with AcuRite too
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Seen by 6 customers so far
Similar issue to 189 others
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Timeline
GetHuman2272245 started working on this issue
Feb 22nd 10:05pm