My acurite rain gauge is off.*Talked with Sara on chat and took screws all the way in b...

GetHuman-dajs's customer service issue with AcuRite from October 2018

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The issue in GetHuman-dajs's own words
My acurite rain gauge is off.*Talked with Sara on chat and took screws all the way in backed off * ****Turns equal and tried pin hole test with * ozs of water and it’s over * inches of rain showing on display.What should I do now ? How many turns should I back off? Or increase ? This unit is a * in * unit model *****DI....trying to get to at least *.*** as per your manual.*Please email me as below.
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AcuRite

Customer service issue
Reported by GetHuman-dajs
Oct 18th, 2018 - a mon ago
I have an issue with AcuRite too
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Seen by 3 customers so far
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GetHuman-dajs started working on this issue
Oct 18th 7:25pm