My acurite rain gauge is off.*Talked with Sara on chat and took screws all the way in b...
GetHuman-dajs's customer service issue with AcuRite from October 2018
Help with my AcuRite issue
First: share to improve GetHuman-dajs's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-dajs's next move: talk to AcuRite when they open.
AcuRite's call center is closed now. We will send GetHuman-dajs a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-dajs may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-dajs's own words
My acurite rain gauge is off.*Talked with Sara on chat and took screws all the way in backed off * ****Turns equal and tried pin hole test with * ozs of water and it’s over * inches of rain showing on display.What should I do now ? How many turns should I back off? Or increase ? This unit is a * in * unit model *****DI....trying to get to at least *.*** as per your manual.*Please email me as below.
GetHuman-dajs did not yet indicate what AcuRite should do to make this right.
I have an issue with AcuRite too
How GetHuman-dajs fixed the problem
We are waiting for GetHuman-dajs to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.