After having my Acer laptop for about * years I developed an issue about * year and a h...

GetHuman-soterias's Complaint issue with Acer from May 2020

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The issue in GetHuman-soterias's own words
After having my Acer laptop for about * years I developed an issue about * year and a half ago of the screen having a glitch of sorts. I thought nothing of it at the time since just a til of the screen resolved it, but it is beginning to gradually worse, due to what seems like maybe a shortage in the wiring to the screen. I have done no damage to the laptop at all aside from occasional usage at school and at home. There are no cracks in the screen and there is no significant signs of any sort of major wear and tear, just the color change of the screen whenever I first start it up and I have to continuously move and adjust the screen to fix it in order to be able to see anything on the screen. Once fixed in one position after moving the screen and fixing the distortion, I am able to use it so long as I don't move it, but I feel this shouldn't be an issue after I've placed no significant wear and tear on the device.

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Acer

Complaint issue
Reported by GetHuman-soterias
May 26th, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 258 others
0 customers following this

Timeline

GetHuman-soterias started working on this issue
May 26th, 2020 11:37pm
GetHuman-soterias indicated the issue is not fixed yet.
May 27th, 2020 4:14am
GetHuman-soterias indicated the issue is not fixed yet.
May 27th, 2020 4:15am

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