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The issue in GetHuman1379534's own words
My computer does not have a clearly noted serial number or SNID number on the bottom of the laptop. I understand that it is meant to be near the bar code, however there is no number that even starts with the required letters for either code. I have tried to enter several different numbers on the bottom but to no avail. Without this I cannot contact customer service about the fact that my laptop has also stopped working.
GetHuman1379534 did not yet indicate what Acer should do to make this right.
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