My computer does not have a clearly noted serial number or SNID number on the bottom of...

GetHuman1379534's customer service issue with Acer from October 2018

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The issue in GetHuman1379534's own words
My computer does not have a clearly noted serial number or SNID number on the bottom of the laptop. I understand that it is meant to be near the bar code, however there is no number that even starts with the required letters for either code. I have tried to enter several different numbers on the bottom but to no avail. Without this I cannot contact customer service about the fact that my laptop has also stopped working.
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Acer

Customer service issue
Reported by GetHuman1379534
Oct 20th, 2018 - a mon ago
I have an issue with Acer too
Not resolved
Seen by 1 customer so far
Similar issue to 126 others
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Timeline
GetHuman1379534 started working on this issue
Oct 20th 2:31am