I ordered an acer monitor: https:**www.amazon.co.uk*Acer-G***HLL-**-inch-Monitor-ZeroFr...

GetHuman-zakwoodw's customer service issue with Acer from June 2018

Help with my Acer issue
The issue in GetHuman-zakwoodw's own words
Make it run at ***hz but no option for it ... I ordered an acer monitor: https:**www.amazon.co.uk*Acer-G***HLL-**-inch-Monitor-ZeroFrame*dp*B***NLTY*S*ref*mp*s*a****?ie*UTF*&qid***********&sr**-*&pi*AC*SX****SY****QL**&keywords*acer****inch*monitor&dpPl**&dpID***kSwv%*B*YxL&ref*plSrch that is apparently capable of ***hz on the *ms, zeroframe style but in my display settings on my pc it only goes up to ** hz, I am using a dvi d dual link cable that came with the monitor and still only has the **hz option, how do I make it enable the ***hz setting? Thankyou
I ordered this monitor specifically for the ***hz and I can’t get it
Telling me a resolution
I have bought lots of acer products such as laptops, monitors
Tried different dvi d cables
I have an issue with Acer too
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Acer G***HLL ** inch monitor, *ms zeroframe style
Customer service issue
Reported by GetHuman-zakwoodw
Jun 24th, 2018 - 6 mons ago
I have an issue with Acer too
Seen by 9 customers so far
Similar issue to 39 others
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GetHuman-zakwoodw started working on this issue
Jun 24th 9:31am
GetHuman-zakwoodw indicated the issue is not fixed yet.
Jun 24th 3:39pm
GetHuman-zakwoodw indicated the issue is not fixed yet.
Jun 25th 2:45pm