I ordered an acer monitor: https:**www.amazon.co.uk*Acer-G***HLL-**-inch-Monitor-ZeroFr...

GetHuman-zakwoodw's customer service issue with Acer from June 2018

Help with my Acer issue
Make it run at ***hz but no option for it ... I ordered an acer monitor: https:**www.amazon.co.uk*Acer-G***HLL-**-inch-Monitor-ZeroFrame*dp*B***NLTY*S*ref*mp*s*a****?ie*UTF*&qid***********&sr**-*&pi*AC*SX****SY****QL**&keywords*acer****inch*monitor&dpPl**&dpID***kSwv%*B*YxL&ref*plSrch that is apparently capable of ***hz on the *ms, zeroframe style but in my display settings on my pc it only goes up to ** hz, I am using a dvi d dual link cable that came with the monitor and still only has the **hz option, how do I make it enable the ***hz setting? Thankyou
I ordered this monitor specifically for the ***hz and I can’t get it
Telling me a resolution
I have bought lots of acer products such as laptops, monitors
Tried different dvi d cables
Help with my Acer issue
Do you have a customer issue as well?
We can help you get Acer's attention and get better help faster. Tap below to get started.
Having Acer issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Acer email you?
This email address isn't valid

Acer

Acer G***HLL ** inch monitor, *ms zeroframe style
Customer service issue
Reported by GetHuman-zakwoodw
Jun 24th, 2018 - 2 mons ago
I have an issue with Acer too
Fixed
Seen by 9 customers so far
Similar issue to 39 others
0 customers following this
Items needed
Where was the item purchased
Order number (if applicable)
Billing address
Timeline
GetHuman-zakwoodw started working on this issue
Jun 24th 9:31am
GetHuman-zakwoodw indicated the issue is not fixed yet.
Jun 24th 3:39pm
GetHuman-zakwoodw indicated the issue is not fixed yet.
Jun 25th 2:45pm