We went to your **** s. Lewis Tulsa,ok. Location on Tuesday ******* at *:** pm.. When...
GetHuman-tulsaang's customer service issue with Ace Hardware from January 2019
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The issue in GetHuman-tulsaang's own words
We went to your **** s. Lewis Tulsa,ok. Location on Tuesday ******* at *:** pm.. When we walked in looked as tho no one was in the store ,just for reference you could have someone come in ,take off with merchandise, no one would know. We had a hard time finding some closet door wheels, I walked around looking for help, and ran into another shopper, that was needing help too. He made a comment someone could clean this store out, since it seems no one was working . When we finally found what we needed on our own we went to the front to pay for it , there was a lady came out from the office . I told her where's everybody at ? We had no one to help us, and another customer too. She said we only have * people working, okay then why couldn't you help your only * customers you had in the store? Not the right answer ! I was a store manager I would want to know if I had some incompetent people running my store if I wasn't there. Just heads up, with service like that your location won't last long. Not only your customers won't return, but also a very big lost prevention issue. Sincerely Angela.
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