Called for balance...$***.**...ok cool its Christmas time. (Now mind you this was Frida...

GetHuman-luanasin's customer service issue with AccountNow from December 2018

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The issue in GetHuman-luanasin's own words
Called for balance...$***.**...ok cool its Christmas time. (Now mind you this was Friday the **, today is the ** of December. Keeping in mind that im not anew customer to accountnow this is another card for my Social security. ) * different Atms and no cash. Sat is spent looking for a number to contact them and finally I spoke with someone. They said the when my SocSec dire.dep came in my name was different than what accountnow had so they need documents uploaded. My accountnow card does not have my middle name on it .and the dep that came in and that they accepted included my middle name.Ok now they have my money. Try to upload the docs to prove my identity and nothing sends. I want my Money y now!

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Customer service issue
Reported by GetHuman-luanasin
Dec 24th, 2018 - 3 years ago
Seen by 11 customers so far
Similar issue to 933 others
0 customers following this
Items needed
Social Security
Card Number
Name on Account
Date of Birth
Home Address
Phone number on the back of the card
Email on Account


GetHuman-luanasin started working on this issue
Dec 24th, 2018 2:35pm
GetHuman-luanasin confirmed the issue is fixed. Hooray!
Dec 27th, 2018 2:51pm

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