I ordered two tickets from Mexico for a Shawn Mendes concert in LA. I chose Flash Seats...

GetHuman-ankakacz's customer service issue with AXS Tickets from January 2019

7 views
 | 
633 similar
 | 
0 following
Help with my AXS Tickets issue
First: share to improve GetHuman-ankakacz's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ankakacz's next move: talk to AXS Tickets again when they open.
AXS Tickets's call center is closed now. We will send GetHuman-ankakacz a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-ankakacz's own words
I ordered two tickets from Mexico for a Shawn Mendes concert in LA. I chose Flash Seats as a delivery method, and they said that if I did not get a confirmation e-mail during the next ** hours, I should call them. I cannot reach them, maybe because I’m from Mexico. The point is, I did not get an email from Flash Seats and I’m really worried even though the concert is in July. My confirmarion number is ********. Please answer, my daughter is panicking.
GetHuman-ankakacz did not yet indicate what AXS Tickets should do to make this right.
I have an issue with AXS Tickets too
How GetHuman-ankakacz fixed the problem
We are waiting for GetHuman-ankakacz to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AXS Tickets's attention and get better help faster. Tap below to get started.
Having AXS Tickets issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ankakacz fixes it.
This email address isn't valid

AXS Tickets

Customer service issue
Reported by GetHuman-ankakacz
Jan 13th, 2019 - 9 mons ago
I have an issue with AXS Tickets too
Not resolved
Seen by 7 customers so far
Similar issue to 633 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-ankakacz started working on this issue
Jan 13th 10:25pm