Need my ticket locked out of account

GetHuman-fsalcido's customer service issue with AXS Tickets from November 2018

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The issue in GetHuman-fsalcido's own words
The problem: Need my ticket locked out of account
GetHuman-fsalcido did not yet indicate what AXS Tickets should do to make this right.
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AXS Tickets

Customer service issue
Reported by GetHuman-fsalcido
Nov 18th, 2018 - a mon ago
I have an issue with AXS Tickets too
Not resolved
Seen by 2 customers so far
Similar issue to 403 others
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GetHuman-fsalcido started working on this issue
Nov 18th 4:24am