This is my order:*Order *:****-**** *****Customer *:*********Order date:** February...

GetHuman-smartpau's customer service issue with AXS Tickets from June 2018

Help with my AXS Tickets issue
The issue in GetHuman-smartpau's own words
This is my order:*Order *:****-**** *****Customer *:*********Order date:** February *****Customer name:*Paul Smart* *Event:*Hollywood Vampires - Manchester*Date & Time:*** June **** at **:***Number of tickets:***Ticket Details:**Block ***, Row K, Seat **-***Delivery method:*Standard Mail (UK only)*Delivery address:**** mountview road**sheffield, S* *PJ**United Kingdom * *Order Details*Hollywood Vampires - Manchester - ** June **** at **:***** AEG Presale*@ *£ **.**** *£ ***.*** *** Facility Fee*@ *£ *.**** *£ *.*** *** Service Charge*@ *£ *.**** *£ **.*** *** Standard Mail (UK only)*@ *£ *.**** *£ *.*** * *Total Cost:*£ ***.*** * *Tax Summary:*VAT Included*£ **.*** * *Payment amount:*£ ***.***Payment method:*Visa*Account *:*xxxx-xxxx-xxxx-*****Credit card holder:*Paul Smart
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How GetHuman-smartpau fixed the problem
I just kept ringing until they finally answered and to be fair, sorted immediately.
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AXS Tickets

Customer service issue
Reported by GetHuman-smartpau
Jun 13th, 2018 - 9 mons ago
I have an issue with AXS Tickets too
Fixed
GetHuman-smartpau shared how to fix
Seen by 20 customers so far
Similar issue to 41 others
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Timeline
GetHuman-smartpau started working on this issue
Jun 13th, 2018 8:21am
GetHuman-smartpau indicated the issue is not fixed yet.
Jun 13th, 2018 9:28am
GetHuman-smartpau indicated the issue is not fixed yet.
Jun 14th, 2018 9:23am
GetHuman-smartpau confirmed the issue is fixed. Hooray!
Jun 16th, 2018 1:18pm