Hi,*I am Zhijun Wu, an AT&T user with AT&T number **********. And recently I want to ca...

GetHuman-zoe_wucs's Cancel Service issue with AT&T from September 2020

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The issue in GetHuman-zoe_wucs's own words
Hi,*I am Zhijun Wu, an AT&T user with AT&T number **********. And recently I want to cancel my AT&T service, since I can not see when I can go back to there.**I am now out of USA and my AT&T number is not working. I asked AT&T support chat and the auto system told me that the service cancellation can not be processsed by chat and asked my call your service line. So I dialed *-***-***-**** and input my AT&T phone number. But the system said it was not detected.**I tried everything I know and they all did not work. I wish if you could help me cancel it, since I have been charged for more than * months with no AT&T service used. And the email *****@***.com- is the one I used when I registered your AT&T account. I hope this can help prove my identity.**If there is anything you need further from me, please let me know.**Looking forward to hear from you, *Zhijun Wu

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AT&T

Cancel Service issue
Reported by GetHuman-zoe_wucs
Sep 26th, 2020 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 3891 others
0 customers following this

Timeline

GetHuman-zoe_wucs started working on this issue
Sep 26th, 2020 3:50pm