Dear AT&T Technical Support Representative:** For some strange reason, I canno...

GetHuman-nell_sto's customer service issue with AT&T from August 2020

Help with my AT&T issue
The issue in GetHuman-nell_sto's own words
Dear AT&T Technical Support Representative:** For some strange reason, I cannot access my ATT.net email account* I have typed in the correct address and correct password, but after four times I had no luck, AND then I received a message that the account had "locked" me out (after checking that "numbers lock" and other keys that could have caused a problem were deactivated). Please help.** I am wondering if someone has hacked into my account, because I cannot understand why I cannot access my email (my address is *****@***.com). Please write me at *****@***.com. I need to see my messages soon, too* one might be very important. I cannot post my question in the forum, because even there I cannot log in! ** Please help!***N Stone

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AT&T

Customer service issue
Reported by GetHuman-nell_sto
Aug 12th, 2020 - 7 months ago
Fixed
Seen by 20 customers so far
Similar issue to 4083 others
0 customers following this
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Timeline

GetHuman-nell_sto started working on this issue
Aug 12th, 2020 8:47pm
GetHuman-nell_sto indicated the issue is not fixed yet.
Aug 13th, 2020 2:05am
GetHuman-nell_sto confirmed the issue is fixed. Hooray!
Aug 16th, 2020 5:56pm

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