We have contacted you numerous times regarding the illegal charges on our monthly state...

GetHuman4227060's Dispute a Charge issue with AT&T from January 2020

Help with my AT&T issue
First: share to improve GetHuman4227060's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4227060 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4227060's own words
We have contacted you numerous times regarding the illegal charges on our monthly statement for the past * months. Each time being told by your customer service reps that someone will contact us and still no contact. instead a January statement stating we must pay or our service will be turned off. your company has been charging us $*.** per month for the past * months a charge we NEVER agreed to and is NOT stated in our contract with your company. We have asked and asked that these charges be taken off our bill as well as all the late charges your company has charged us. A contract is legal and binding by both parties and your company is in breech of our contract. REMOVE the illegal charges of $*.** for a total amount of $**.** from our account IMMEDIATELY. Account **********. If this is no done by January **, **** we will be seeking legal assistance as well as reporting your company to every consumer protection outlet including social media.*This is our last request for your company to make this right.*Clarence Underdahl***** Bay Pines Ave*Las Vegas, NV ***********@***.com

GetHuman4227060 did not yet indicate what AT&T should do to make this right.

How GetHuman4227060 fixed the problem

We are waiting for GetHuman4227060 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AT&T's attention and get better help faster. Tap below to get started.
Having AT&T issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

AT&T

Dispute a Charge issue
Reported by GetHuman4227060
Jan 9th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 4559 others
0 customers following this

Timeline

GetHuman4227060 started working on this issue
Jan 9th, 2020 5:45pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers